Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Customer Reviews for Lawncare & Landscaping Service in Bonney Lake, WA
Real Stories, Real Results
- STEPHANIE ROBERTSvia Google
- Rainie Myrvia Google
Owner Response:
“Thank you for the 5-star review Rainie! We're so glad we could help with your clean-up project.”
- Laurie Rankinvia Google
“Great team of guys....always there and got the job done! Great rate too!”
Owner Response:
“Thank you Laurie! We truly appreciate your business - you are one of the original customers and we've enjoyed working with you.”
- Eric Cariveauvia Google
“Very easy to work with and professional I would recommend them to install govee looks great”
- Marilyn Deuz-Solusodvia Google
“Loved the work that The Ground Guys of Bonney Lake did! They took their time to ensure that the lights were installed properly! Both Anthony and Collin were very courteous and friendly! The owners Justin and Lauren are very accommodating and nice people! Lauren worked with me throughout the entire process! I am very pleased with how it turned out! I would recommend them to anyone that is looking to get lights put up for Christmas! So glad to have found them as I was scrolling through instagram and Facebook!”
Owner Response:
“Thank you so much Marilyn! We're grateful you chose to work with us and are so glad you're happy with your holiday lights. What a wonderful design you chose. We enjoyed chatting with you and appreciate your warm welcome to our whole team.”
- Steven Nugentvia Google
- Linda Shaffervia Google
“Very thorough and genuinely interested in what my needs were, or vision was, and whether or not they could meet my expectations. Their quote was more than fair, and their work was exceptional. Very professional yet easy to work with. Happiness here!”
Owner Response:
“Thank you Linda! It was such a pleasure to share in the history of your property. I hope the project provides that sense of relief you were looking for. We appreciate the wonderful review.”
- Chris Vancevia Google
“Reasonable price. Showed up on time and did great work!”
Owner Response:
“Thank you Chris! So glad we could get that project completed quickly for you. We appreciate the review and hope to be of service again in the future.”
- Jane Pottervia Google
“These guys do amazing work and are great to work with. Very conscientious and hard working. Will continue using their services.”
- Linda Weingardvia Google
“Our business is lucky to have Justin and his team to take care of our needs. Justin is helpful and quick to respond to any question. I highly recommend The Grounds Guys for your landscaping needs!”
Owner Response:
“Thank you Linda! We are so excited to be of assistance to you and the Henschell Chiropractic office! We appreciate your business.”
- Melissa Fletchallvia Google
“Saved the day!! This crew came out to save a backyard from looking awful at a beautiful home with in days of us calling. YAY!”
Owner Response:
“Thanks for thinking of us Melissa! I hope we can continue to be of service with your thriving real estate business. Great work!”
- Debbie Newellvia Google
“Justin has been doing a fabulous job taking care if our lawn care.”
Owner Response:
“Thank you Debbie! We're so glad to help keep that property as beautiful as it is. We appreciate your business.”
- Jesse Taylorvia Google
“Had a great consultation experience with Justin from Grounds Guys! He had answers to my questions and was super efficient but precise when measuring out the area we needed work done in. Thanks!”
Owner Response:
“Thank you Jesse! It was a pleasure to see your new home and talk about how we can help.”
- Mandy Gramsvia Google
“The Cox family is very reliable and thorough with all they do. I would highly recommend using Grounds Guys Bonney Lake for all your landscaping needs.”
Owner Response:
“Thank you so much for your review Mandy! We are happy to be of service.”
- Alta Mahanvia Google
“I just had my proposal for a significant amount of yard work done, and I was impressed with how thorough they were. They were friendly, considerate, and had my proposal to me by the next morning and was lower than what I was expecting. I am looking forward to the work starting up here soon, to see the transformation of my yard from neglected to the vision they shared with me of what my yard could look like.”
Why Choose Us?
The Grounds Guys Difference
“The Ground Guys of Bonney Lake are AMAZING! Lauren in particular went above and beyond to try to help us, even though we are out of their service area. I spoke to Lauren a few months ago about our project and she impressed me so much that months later I wanted to find out if somehow they had expanded their service area so that we could use their company for our project. She spoke to her husband to see if he would willing to go out of their area for us. He was! Unfortunately for us, it didn't work out in the end because my husband wants/needs ongoing services that The Ground guys are unable to provide because of our distance. But her and her husband went above and beyond to try to help us to figure out a way to get us taken care of. We have five small dogs that made the whole situation challenging as well. Months after speaking with her and her husband I couldn't find their phone number, and search for 3 hours online to try to find the company I had spoken with because they made such an amazing impression on me. Their dedication to customer service is nothing short of amazing. These days customer service seems to be severely lacking in a lot of companies. Lauren and her husband took the time to go the extra mile for us! Even tho we can't use them for our project, Lauren is still keeping in touch with me about other options/companies that may be be able to service us! What?! Who does that these days?? Lauren does. I'm sad we can't use them, but I want everyone to not hesitate choosing them! They are a special company that really appreciates their customers. Call them, you'll see!”
Owner Response:
“Stephanie, thank you for taking the time to share your detailed feedback! It was our pleasure to chat with you and see what options we could come up with. We appreciate your glowing review of our customer service, we hope everyone who calls can feel the same. All the best to you guys and the pups to get the beautiful lawn you deserve.”